Prompt Service - Award Winning Fully Integrated Design Studio

Support Center: Setting up Outlook

Accessing and setting up your Inbox

Important: This section assumes that you have Microsoft Outlook installed on your computer and that your network properties are configured correctly.

To access and set up your mailbox using Microsoft Outlook:

Start Microsoft Outlook by right-clicking on the Microsoft Outlook icon on your desktop.

Select Properties from the menu.

Click the Add tab.

Use the following information services area, select the Internet Email checkbox and click Next.

Click Set up Mail Account. The Mail Account Properties window opens.

In the Mail Account field, enter the name by which you would like to refer to your mail server, for example, <Your Domain Name> Server.

In the User Information area, fill in the following information.

Name. Enter your first and last name.
Organization. Enter the name of your organization.
In the E-mail address field enter your email address. This is the address other people use to send email messages to you.

Click the Servers tab.

In the Server Information area, enter the following information.

In the Incoming mail (POP3, IMAP) server field, enter your in the format <yourdomain.com>.

In the Outgoing mail (SMTP) server field, enter the domain in the format <mail.yourdomain.com> for example mail.promptservice.com

In the Incoming Mail Server area, enter the following information.

In the Account name field, enter your mailbox user name in the format <username@yourdomain.com>
In the Password field, enter your mailbox password

In the Outgoing Mail Server area, select the My server requires authentication check box.

Click Settings. The Outgoing Mail Server window opens.

In the Logon Information area, if not already selected, select the Use same settings as my incoming mail server option and click OK.

Click OK again to return to the Microsoft Outlook Setup Wizard and click Next.

Click Next again, then click Finish.

Your mailbox should be working now.